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<html>
<!-- #BeginTemplate "pdn_help.dwt" -->
<head>
<meta http-equiv="Content-Type" content="text/html; charset=windows-1252">
<!-- #BeginEditable "title" -->
<title>Paint.NET Help - FAQ</title>
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<link rel="stylesheet" type="text/css" href="../stylesheet.css">
</head>
<body>
<div id="banner">
<img border="0" src="../images/logo.png" width="229" height="73" align="left"><p><b><br>
</b></p>
</div>
<div id="leftnav">
<ul class="toc" style="margin-left: 0; padding-left: 0;">
<li><a href="index.html">Overview</a><br>
</li>
<li><a href="Features.html">Features</a><br>
</li>
</ul>
<h3>User Interface</h3>
<ul class="toc" style="margin-left: 0; padding-left: 0;">
<li><a href="KeyboardMouseCommands.html">Keyboard & Mouse Commands</a></li>
<li><a href="MainWindow.html">Main Window</a></li>
<li><a href="MenuBar.html">Menu Bar</a>
<ul class="toc">
<li><a href="File.html">File</a></li>
<li><a href="Edit.html">Edit</a></li>
<li><a href="View.html">View</a></li>
<li><a href="Image.html">Image</a></li>
<li><a href="Layers.html">Layers</a>
<ul class="toc">
<li class="comment"><a href="RotateZoom.html">Rotate / Zoom</a></li>
<li><a href="Adjustments.html">Adjustments</a>
<ul class="toc">
<li><a href="Levels.html">Levels</a></li>
</ul></li>
</ul></li>
<li><a href="Effects.html">Effects</a></li>
<li><a href="Tools.html">Tools</a></li>
<li><a href="Window.html">Window</a></li>
<li><a href="Help.html">Help</a></li>
<li><a href="Toolbar.html">Toolbar</a></li>
</ul>
</li>
<li><a href="ToolsWindow.html">Tools Window</a><ul class="toc">
<li><a href="SelectionTools.html">Selection Tools</a></li>
<li><a href="MoveTools.html">Move Tools</a><br>
<a href="MagicWand.html">Magic Wand</a><br>
<a href="Paintbrush.html">Paintbrush</a></li>
<li><a href="EraserTool.html">Eraser Tool</a></li>
<li><a href="PixelTools.html">Pixel Tools</a></li>
<li><a href="ShapeTools.html">Shape Tools</a></li>
<li><a href="LineCurve.html">Line / Curve Tool</a></li>
<li><a href="TextTool.html">Text Tool</a></li>
<li><a href="PaintBucket.html">Paint Bucket</a></li>
<li><a href="CloneStamp.html">Clone Stamp</a></li>
<li><a href="RecolorTool.html">Recolor Tool</a></li>
</ul>
</li>
<li><a href="HistoryWindow.html">History Window</a></li>
<li><a href="LayersWindow.html">Layers Window</a></li>
<li><a href="ColorsWindow.html">Colors Window</a></li>
<li><a href="StatusBar.html">Status Bar</a></li>
</ul>
</li>
<h3>Other</h3>
<ul class="toc" style="margin-left: 0; padding-left: 0;">
<li><a href="FAQ.html">FAQ (Frequently Asked Questions)</a></li>
<li><a href="UnattendedInstallation.html">Unattended Installation</a></li>
<li><a href="SystemRequirements.html">System Requirements</a></li>
<li><a href="WebLinks.html">Web Links</a></li>
<li><a href="License.html">License</a></li>
</ul>
</div>
<div id="content">
<!-- #BeginEditable "content" -->
<div id="content0">
<h2>FAQ (Frequently Asked Questions)</h2>
<p>This FAQ is up-to-date as of the release of this version of
Paint.NET. The most up-to-date version is
<a href="http://www.eecs.wsu.edu/paint.net/redirect/faq.html">online</a>.</p>
<h3>Where's the Crop tool?</h3>
<p><span class="postbody">Right under your nose. Simply select the area
you want to crop by using one of the selection tools. You can then move,
resize, or rotate the selection by using the Move Selection tool (2nd
row, 2nd column). Finally, click on the
<a href="Image.html#CropToSelection">Image <font face="Times New Roman">
→</font> Crop to Selection</a> menu item. </span></p>
<h3>Why aren't Windows 98 or ME supported?</h3>
<p>These legacy operating systems are not supported for many reasons. First
is that it would require us to do extensive testing on each older version
of Windows. We don't have the time, the equipment, or the older copies of
Windows to test with. Second is that it would radically complicate our installation
process, which is complicated enough as it is. Third, it would also compromise
the quality of Paint.NET on the versions of Windows that we do currently
support by requiring us to reduce or limit functionality. We use features
of Windows that aren't available unless you have at least Windows 2000 or
even XP. One of these features is the ability to consistently use Unicode
(as opposed to ANSI) character and strings, a prerequisite for rich text
compatibility and international support. Other features are related to security,
performance, and reliability.</p>
<h3>What about Windows Vista support?</h3>
<p>Paint.NET v2.5 should work on Windows Vista, but we can't fully guarantee
its stability since we have not had the opportunity to test with it yet.
Also, we are planning on including Vista-specific enhancements in future
versions.</p>
<h3>Why can't I scan or print?</h3>
<p>There are three possible reasons. One is that you're using Windows 2000.
We use WIA v2.0 (Windows Image Acquisition) for our printing and scanning
functionality, and this is a system component that is not available unless
you have Windows XP SP1 or later installed.</p>
<p>Second, if you can't scan, then maybe your scanner doesn't support WIA.
You can check to see if you scanner supports WIA by verifying that it shows
up in the "Scanners and Cameras" control panel. Some scanners or cameras
require that special software or drivers be installed before they work with
WIA.</p>
<p>Lastly, if you are running Windows Server 2003 you should know that the
Windows Image Acquisition system service is not enabled by default. Simply
set it to "Automatic" and it should work.</p>
<h3>I already have .NET 2.0 installed, why does Paint.NET say that .NET
1.1 is required?</h3>
<p>The first thing to understand is that the various versions of the .NET
Framework are designed to be installable together in a <i>side-by-side</i>
fashion. If you have both .NET 1.0 and .NET 1.1 installed and run a program
that was built to run on .NET 1.0, then it will use the .NET 1.0 DLL's and
functionality even though .NET 1.1 is present. Newer versions of .NET do
not necessarily supercede older versions. Quite often functionality is added
or <i>changed</i> in newer versions and it's very important to us that Paint.NET
functions in exactly the way we designed it to.</p>
<p>The confusing part for the user is that installing .NET 2.0 does <i>not</i>
install .NET 1.1 or 1.0. With other redistributable packages, such as DirectX
9.0, you are actually installing all the previous versions as well. .NET
uses a different type of versioning that is alien for most users (and many
developers) at this time.</p>
<p>Because of all this, we can't yet predict how Paint.NET will behave if
it is run with .NET 2.0. It may run fine for the most part, or maybe it
will behave oddly, crash, or worse. Because we prefer that Paint.NET run
reliably for users, we require that .NET 1.1 is installed even if .NET 2.0
is already there. If you already have .NET 2.0 installed, you simply need
to install .NET 1.1 as well. It will not erase or corrupt your .NET 2.0
installation.</p>
<p>Our v2.6 release, planned for mid-January 2006, will be built on .NET
2.0 and will also have native support for 64-bit processors and operating
systems.</p>
<h3>When will a native 64-bit or "x64" version be made available?</h3>
<p>Our v2.6 release is scheduled to add this and should be available in
mid-January 2006.</p>
<h3>What benefits will the 64-bit version bring?</h3>
<p>If you have a 64-bit compatible processor and operating system installed,
you will see increased performance and the ability to work with larger images
with getting an "Out of Memory" error.</p>
<h3>Will it ever be ported to Mac OS, Linux, or any other operating system?</h3>
<p>We will not be porting Paint.NET to any other operating system. However,
if anyone else would like to do so we'd be glad to post a link on our download
page.</p>
<h3>Why can't I load or save icons (.ico files)?</h3>
<p>Icons are meant to hold multiple images of various dimensions and color
depths. Paint.NET is meant to work with single images composed of multiple
layers that are exactly the same dimensions and only with the 32-bit color
depth. So Paint.NET would make an awful icon editor. Check out
<a href="http://axialis.com/iconworkshop/">Axialis IconWorkshop</a> instead.</p>
<h3>Is Paint.NET free?</h3>
<p>Yes, Paint.NET is indeed free. It started off as a school project, and
we want to leave it open as long as we work on it.</p>
<h3>Will Paint.NET ever replace Paint in Windows?</h3>
<p>There are no plans to include Paint.NET with Windows. But you can always
download it, for free, from <a href="http://www.eecs.wsu.edu/paint.net">
our website</a>.</p>
<h3>Is Paint.NET based off of the Paint code?</h3>
<p>No. Paint.NET was written from the scratch and is completely separate
from Paint in every way except for its name. Any similarity between the
two is on purpose, and is neither accidental nor the fault of legacy code.</p>
</div>
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<h4><br>
<br>
</h4>
<p align="center">
<font color="#808080" size="1">Copyright <font face="Times New Roman">⌐ 2005 </font>Rick Brewster, Chris Crosetto, Tom
Jackson, Michael Kelsey, Brandon Ortiz, Craig Taylor, Chris Trevino, and Luke Walker. Portions Copyright
<font face="Times New Roman">⌐ 2005 </font>Microsoft Corporation. All Rights Reserved.</font><font size="1"> <br>
</font>
</div>
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